Returns & Exchanges

At Mule Expedition Outfitters, we want you to be completely satisfied with your outdoor apparel and gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for items in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all tags are intact and including a copy of your packing slip.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing